Privacy policy

PRIVACY POLICY

Nura — Last updated: June 7, 2026

At Nura, we respect your privacy. This policy explains how we collect, use, and protect your personal data when you use our online store.

1. Information Collected

When you place an order or subscribe to our newsletter, we may collect:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (securely processed by Shopify Payments)
  • Personalization preferences (colors, text for embroidery, etc.)

2. Use of data

Your data is used to:

  • Process and deliver your orders
  • Contact you if we have any questions about your order
  • Sending you our newsletter if you have consented
  • Improving our store and customer service
  • Complying with our legal obligations

3. Sharing Information

We do not sell or rent your personal data. It may be shared only with:

  • Shopify Inc. (our store's hosting platform)
  • Canada Post (for delivering your orders)

These third parties are required to protect your information in accordance with applicable laws.

4. Cookies

Our Shopify store uses cookies to improve your browsing experience (maintaining your shopping cart, anonymous visitor statistics). You can disable cookies in your browser settings.

5. Security

Your data is stored on Shopify's secure servers. Payments are encrypted via SSL/TLS. We take all reasonable measures to protect your information.

6. Your Rights

In accordance with Canadian law (Quebec's Bill 25, PIPEDA), you have the right to:

  • Access your personal data
  • Request the correction or deletion of your data
  • Withdraw your consent at any time (including for the newsletter)

To exercise these rights, contact us at: nura.latelier@gmail.com

7. Data Retention

We retain your data for the time necessary to process your order and to comply with our legal obligations (generally 7 years for accounting data).

8. Changes

We may update this policy at any time. The last updated date at the top of the page will be changed accordingly.

9. Contact

For any questions regarding this policy: nura.latelier@gmail.com